Contact Kestrel
Our front desk is the first point of contact for new and existing customers.
Front desk
| Phone | +32 2 555 0100 |
|---|---|
| hello@kestrel.demo | |
| Opening hours | Monday to Friday, 08:30 to 17:30 |
Offices
Brussels (registered office)
Rue du Marteau 12, 1000 Brussels, Belgium
Company number BE 0555.123.456
Luxembourg
Our Luxembourg office has served customers since 2021. Visits by appointment through the front desk.
Preparing your first quote
To compare offers for your company we need a few documents. Having them ready speeds things up; collecting them usually takes one to five working days.
| Document | Why we need it |
|---|---|
| Your last 12 monthly invoices per site | Consumption profile, current tariff and meter type |
| The EAN code of each delivery point | Identifies your meters with the network operator |
| A company registration extract | Legal name, company number and signatory |
| A signed broker mandate | Allows Kestrel to request offers from suppliers on your behalf |
Once the offers are in, a quote takes two to three working days. After signature the switch to your new supplier takes 30 days at most, and your supply is never interrupted.
